Truck repair on Route 12
Mobile repair, towing and a full truck shop for trucks on Route 12. One number, day and night: (315) 922-9680.
About Route 12
Route 12 is the main north and south road through Utica: north through Deerfield, Barneveld, Remsen and Boonville to Lowville, and south through New Hartford, Paris and Waterville to Norwich. Milk tankers, logging trucks and freight use it every day.
Where to say you are
Say the nearest village or crossroad and which way you were heading. North of Remsen, the nearest hamlet matters more than a mile marker.
Call (315) 922-9680 with the road you are on, the direction, the nearest exit, mile marker or cross street, what the truck is doing, and whether you are somewhere safe. The dispatcher tells you on the call when a truck can be there.
What can be fixed where the truck is
When the truck cannot come to the shop, a mechanic comes to the truck: on the shoulder, in a parking lot, at your yard or on a job site. Battery jumps and replacement, tire changes, fuel delivery, air leaks, lights and wiring, belts and hoses, lockouts and other repairs that can be done safely where the truck is. If it needs a lift or a part that takes time to get, the same call arranges a tow to the shop.
- Battery jumps and replacement
- Tire changes
- Fuel delivery
- Air leaks, lights and wiring
- Belts, hoses and minor repairs
- Truck lockouts
Common trouble on Route 12
Out of town, call before the truck is somewhere awkward if you can: a tow from a wide shoulder is quicker and safer than one from a narrow back road.
Farm, logging and hauling trucks on rural roads come in with steering and suspension wear, air system leaks, wiring chafed through by road salt and gravel, and lights that quit.
Questions
Do you cover all of Route 12?
The parts nearest the shop are quick to reach. Farther out, the dispatcher tells you on the call whether a truck can reach you in reasonable time, or whether a closer shop makes more sense.
Where does the truck get towed?
To the shop at 2256 Broad St in Frankfort, unless you ask for somewhere else. The repair can start as soon as it arrives.
Is mobile repair available at night?
Yes. The phone and the roadside service run 24 hours a day, 7 days a week.
Nearby
Broken down? We’re already moving.
Call the shop for an appointment, or call the same number at 2 a.m. from the shoulder of the Thruway. Roadside assistance and towing run around the clock.